At Falcon 5 Plumbing & HVAC, we take your privacy seriously. This policy describes how we collect, use, and protect your personal information.
We collect information that you provide directly to us, including your name, email address, phone number, and address when you schedule service, request estimates, or create an account. We also collect information about your interaction with our website and services.
We use the information we collect to provide and improve our services, communicate with you about appointments and promotions, process your payments, and maintain your account. Your information helps us deliver better plumbing and HVAC services.
We do not sell your personal information to third parties. We may share your information with service providers who assist in our operations, or as required by law. Our employees access your information only when necessary to provide services.
You have the right to access, correct, or delete your personal information. You can opt out of marketing communications while still receiving essential service notifications. Contact us to exercise these rights.
We may send you service-related notifications and promotional offers. You can manage your preferences or opt out of marketing communications at any time while maintaining essential service notifications.
We implement appropriate technical and organizational security measures to protect your information. We regularly review and update our security practices to maintain the safety of your data.
Last updated: December 1, 2024. For questions about our privacy practices, please contact us at [email protected]